January 29, 2009

MCITP: Consumer Support Technician

The Microsoft Certified IT Professional: Consumer Support Technician (MCITP: Consumer Support Technician) credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system. This certification is the right option for you if your interest lies in home user support or consumer retail support.

The MCITP: Consumer Support Technician credential is part of the new generation of Microsoft certifications, which separates validation of technology and professional skills, providing a more relevant, flexible, and cost-effective way to validate core technical, professional, and architectural skills.
How to earn your MCITP: Consumer Support Technician

To achieve this certification, you must successfully complete two exams: one Microsoft Certified Technology Specialist (MCTS) Windows Vista prerequisite exam and one Professional Series exam.

This certification will retire when Microsoft discontinues mainstream support for the related technology.


Prerequisite MCTS certification
Exam 70-620: TS: Microsoft Windows Vista, Configuring

Professional Series exams
Exam 70-623: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians
Bookmark and Share