October 10, 2010

Microsoft Dynamics GP: Recovering Failed Implementation Notes

Your Microsoft Dynamics GP (Microsoft Great Plains, Great Plains Dynamics or Great Plains Accounting for DOS, Windows or Macintosh), not successful implementation story might be not unique. GP is mid-market Corporate ERP application, where industry expertise might be required, plus profound technical exposure for your chosen Dynamics GP Partner. Of course, if you are insisting on coming through quick Sales cycle, there is often a temptation to sell you Dynamics GP software license and then "try our best" to help you with new Corporate ERP implementation. Again, in our opinion, cool down - you did the best you could (it is not something that you do every day - selecting new accounting system for your organization); and your Dynamics GP Consultants tried the best they could, but implementation failed and you have to move on, trying to preserve your investments into Microsoft Dynamics GP ERP application licenses. GP has huge number of implemented installations across the USA, Canada, Spanish Speaking South America, Caribbean, Oceania, Australia, New Zealand, South Africa, where most of the typical industries have implementation case. Look for second opinion in Great Plains implementation recovery:



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1. Industry Expertise. It typically helps your Microsoft Dynamics GP Reseller to recommend proper set of modules, including Dynamics GP ISV add-ons, related to your industry. Plus your Dynamics GP VAR should have consultants in staff (or in good subcontracting relations), who are familiar with these modules business logic, data conversion, implementation steps and even aware about their restrictions and known issues. Industry expertise allows your chosen Great Plains consultant to build required reports in Report Writer, Crystal Report, recommend Microsoft Dexterity custom programming (to fill the gap in missing business logic)

2. Technology Expertise. Each midmarket Corporate ERP application has its tools and technology layers. In the case of Microsoft Dynamics GP you should be aware that your perspective Dynamics GP Partner has expertise in such technologies, as Great Plains Dexterity, Dynamics GP Integration Manager, Crystal Reports, SSRS (Microsoft SQL Server Reporting Services), eConnect SDK (especially when you are looking forward to integrate generic ecommerce website to Dynamics GP Sales Order Processing module). The list could be continued (Modifier with VBA, Advanced ODBC integrations, SQL direct scripting to GP, etc.), however we would not like to load you with additional concerns as in our opinion only required expertise should be demonstrated


3. Local versus Remote support. Local support for new Microsoft Dynamics GP implementation is definitely optimal, however it may not be available, especially when your office is located in rural or country side area. You may have local Dynamics GP practitioner available locally, but this consultant may only have basic installation and user training skills. Remote support is more challenging, as it requires your personnel to be familiar with new support technologies, such as web conferences, remote desktop support, VOIP and skype (especially in international scenarios). And at the same time, remote support opens for you access to real Dynamics GP gurus, who are familiar with your industry, have deepest technology exposure, have no problem with modifications, reporting, integrations, data migrations and conversions

4. How to find your rescuing Microsoft Dynamics GP implementation partner. We are in XXI century, where you could rely on internet search engines, such as google, yahoo or msn. Simply open your favorite search engine and type in your key words, something like: Dynamics GP Implementation Recovery, plus add your industry name and additional concerns. Several words about Alba Spectrum. We are serving Great Plains Dynamics GP community since 1994, plus we have top expertise in Great Plains Dexterity Source Code Programming (Dynamics GP Source Code Partner with Microsoft Business Solutions). We are specializing in ecommerce integration, warehouse management and barcodes, complex and challenging customizations, Dynamics GP reporting for multinational corporations (FRx, SAP Business One, 1S Bukhgalteria). Feel free to call us 1-866-528-0577, 1-630-961-5918 or email us help@albaspectrum.com

5. Additional tips on Great Plains upgrade. If you are looking for migration solution for really outdated version of Great Plains, something like Great Plains Dynamics on Pervasive SQL 2000 or Ctree or even older Great Plains Accounting for DOS, Windows and Mac, feel free to call us for instructions and the Quote. GPA to current versions of Microsoft Dynamics GP 11.0 or 10.0 requires multiple steps, plus to your information, Great Plains 6.0 and earlier on Pervasive SQL or Ctree in the case of deploying Intellisol Advanced Purchase Order Processing - you will have to come through applying migration tool to Great Plains Purchase Order
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