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January 10, 2012

Microsoft MB2-185 Q & A / Study Guide

Exam Name: Microsoft CRM Customization v1.2
Exam Type: Microsoft
Exam Code: MB2-185

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QUESTION 1
The object model, query processor, and metadata framework are main components of which
layer of Microsoft CRM architecture?

A. Database
B. Platform
C. Presentation
D. Application

Answer: B

QUESTION 2
Which layer in the Microsoft CRM architecture includes the Browser Client and Sales for Outlook
Client components?

A. Platform
B. Application
C. Database
D. Presentation

Answer: D

QUESTION 3
Communication between the application layer and the platform layer is accomplished using which
technology?

A. Remote Procedure Calls
B. HTTP Post Method
C. SOAP
D. Stored Procedure Calls

Answer: C

QUESTION 4
Which technology does the Microsoft CRM browser client use to present the user interface to
Internet Explorer?

A. XML
B. Generated Platform API
C. ASP.NET
D. Fetch Builder

Answer: C

QUESTION 5
Which layer or Microsoft CRM performs all security checks independent of the caller?

A. Application
B. Platform
C. Database
D. Presentation

Answer: B

QUESTION 6
Once you have created a workflow rule, what must you do to it before you can test it in Microsoft
CRM?

A. Using Server Manager, run the server task titled "WF 100_Publish_Rule" in order to
instantiate the workflow rule you created
B. Activate the rule
C. Publish the rule
D. Assign the rule to a business unit

Answer: B

QUESTION 7
Your business is interested in using Microsoft CRM Workflow to automate its business processes
and policies. Which types of processes can a company automate with Microsoft CRM Workflow?

A. A process triggered by an event in an unlinked third-party application
B. A process that specifies the steps a sales rep should go through to close a sale
C. A process that schedules an activity for a non-Microsoft CRM user and places it on his
Outlook calendar
D. A process that assigns a sales rep to an account

Answer: B, D

QUESTION 8
Which of the following can instantiate a workflow rule against a particular record?

A. A unit
B. An event
C. A code change
D. A manual 'Apply Rule' action

Answer: B, D

QUESTION 9
The Microsoft CRM Professional Edition includes which of the following Workflow tools?

A. Workflow Manager
B. Workflow Process Mapper
C. Workflow Monitor
D. Workflow Event Scheduler

Answer: A, C

QUESTION 10
Workflow Rules can be created for which of the following objects?

A. Accounts
B. Activities
C. Case
D. Lead

Answer: A, C, D

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January 9, 2012

Microsoft - MB2-184 - Q & A/ Study Guide

Microsoft CRM Installation and Configuration V.1.2
Microsoft - MB2-184

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QUESTION 1
What business framework was Microsoft CRM developed upon that allows it to be integrated with
virtually any system in the world?

A. Windows NT4.0
B. Microsoft NET
C. Web Net
D. SQL Server 2000

Answer: B

QUESTION 2
The integration between Microsoft CRM and Microsoft Outlook uses which technology that allows
users of the Sales for Outlook Client to see their contacts, leads, activities, opportunities, tasks,
appointments, and e-mail?

A. MDAC 2.7a
B. Microsoft Message Queuing
C. XML Web Services
D. UDDI

Answer: C

QUESTION 3
Microsoft CRM Version 1.2 can be installed in both Windows Server 2000 and Windows Server
2003 environments. In either of these environments, how many Primary Domain Controllers are
installed in a single domain?

A. One Primary Domain Controller is always required
B. At least one Primary Domain Controller and as many Backup Domain Controllers as needed
C. None. All Domain Controllers are considered peers in both Windows Server 2000 and
Windows Server 2003 environments
D. None. Domain Controllers are not required in a Windows Server 2000 or Windows Server
2003 environment running Microsoft CRM

Answer: C

QUESTION 4
Which advantage does the Active Directory domain architecture provide for companies that have
deployed Microsoft CRM Version 1 .2 in a Windows Server 2003 domain?

A. It provides a single point of management for user accounts, computers, and applications in
the Windows Server 2003 domain
B. It meets the messaging and collaboration needs of small organizations, large distributed
enterprises and everything in between.
C. It enables structured data exchange and data transport
D. It enables an unprecedented level of software integration through the use of XML Web
Services.

Answer: A

QUESTION 5
Which technology allows Microsoft CRM to share data and invoke capabilities from other
applications without regard to how those applications were built, what operating system or
platform they run on, and what devices are used to access them?

A. Application Programming Interfaces
B. XML Web Services
C. UDDI
D. Microsoft Exchange

Answer: B

QUESTION 6
XML Web Services are invoked over the Internet by means of industry-standard protocols
including which of the following?

A. SOAP
B. ASP.NET
C. Microsoft NET
D. UDDI

Answer: A

QUESTION 7
Microsoft CRM is tightly integrated with which of the following technologies for the purpose of
validating access level security upon each user request?

A. SQL Server 2000
B. Active Directory
C. Internet Information Server (lIS)
D. Exchange Server 2000

Answer: B

QUESTION 8
Which software component must be installed on the same machine as your Exchange 2000
server(s) in order to enable the e-mail functionality of Microsoft CRM?

A. E-Mail Router
B. Deployment Manager
C. Outlook Rich Client
D. Workflow Monitor

Answer: A

QUESTION 9
Which technology render the web pages used by Microsoft CRM and allows organizations to host
and manage web pages on the Internet or on their internal intranet?

A. DHTML
B. XML Web Services
C. UDDI
D. IIIS

Answer: D

QUESTION 10
Microsoft CRM uses which of the following technologies to display its web forms via the browser
application?

A. XML Web Services
B. SOAP
C. ASP.NET
D. Open Database Connectivity (ODBC)

Answer: C

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January 8, 2012

70-433 Q & A / Study Guide

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QUESTION 1
You work as a network database administrator at Certkingdom.com. Certkingdom.com has a database server
named ABC-DB01 that hosts the Inventory database.
Certkingdom.com has a user named Rory Allen has the SQL login rallen. Rory Allen was granted the
DELETE permissions to Stock table in the Inventory database.
How would you configure ABC-DB01 to revoke Rory Allen’s SELECT permissions to the Stock
table without disrupting other permissions he has to the Inventory database?

A. By running the ADD USER rallen Transact-SQL statement.
B. By running the TRUNCATE Inventory.Stock FROM rallen Transact-SQL statement.
C. By running the DENY DELETE ON Inventory.Stock TO rallen Transact-SQL statement.
D. By running DELETE SELECT ON Inventory.Stock TO rallen Transact-SQL statement.

Answer: C

Explanation:

QUESTION 2
You work as a network database administrator at Certkingdom.com. Your boss, CertKingdom wants to know
on which columns unique constraints can be created.
What must you tell your boss?

A. On nvarchar(50) NULL or nvarchar(50) NOT NULL columns.
B. On nvarchar(50) SPARSE NULL and nchar(max) SPARSE NULL columns.
C. On nvarchar(max) NOT NULL and nvarchar(max) NULL columns.
D. On all of the above.

Answer: A

Explanation:

QUESTION 3
You work as a network database administrator at Certkingdom.com. Certkingdom.com has a database server
named ABC-DB01 which hosts the Inventory database.
Certkingdom.com recently created a table named ItemsSold which lists the customers with their discount ratings.
How can you configure ABC-DB01 to have customers who have made purchases before granted 15% discount?

A. By using the WITH CHECK (Purchases = 0 AND Discount = 0.15) constraint.
B. By using the WITH CHECK (Purchases > 0 AND Discount 0.15) constraint.
C. By using the WITH CHECK ((Purchases = 0 AND Discount = 0) AND (Purchase < 0 AND Discount = 0.15)) constraint.
D. By using the WITH CHECK ((Purchases = 0 AND Discount = 0) OR (Purchase > 0 AND Discount = 0.15)) constraint.

Answer: D

Explanation:

QUESTION 4
You work as a network database administrator at Certkingdom.com. Certkingdom.com has a database server
named ABC-DB01 that hosts the Inventory database.
Certkingdom.com has a Sales division which makes changes to the ItemSold and Stock tables of the Inventory database.
How can the Inventory database be configured ensuring changes listed in the ItemSold table
corresponds to records in the Stock table?

A. By making use of the MERGE statement.
B. By making use of CLR triggers.
C. By making use of a Clustered Index and INNER JOIN constraints.
D. By making use of a Foreign key constraint.
E. By making use of a Unique constraint.

Answer: D

Explanation:

QUESTION 5
You work as a network database administrator at Certkingdom.com. Certkingdom.com has a database server
named ABC-DB01 that hosts the Retail database.
The Retail database has a table named Customers that has a column named Address. You need
to alter the Address column to enable users to query the column based on geographic location.
How would you alter the column?

A. By specifying the datetimeoffset data type.
B. By specifying the text data type.
C. By specifying the geography data type.
D. By specifying the user-defined type data type.

Answer: C

Explanation:

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