EXAM OVERVIEW
The VCP-DW 2020 certification validates that a badge earner can install,
configure, manage, maintain, and and perform basic troubleshooting of VMware
Workspace ONE and related solutions, as well as properly identify and
differentiate any needed supporting products and components.
Exam Delivery
This is a proctored exam delivered through Pearson VUE. For more
information, visit the Pearson VUE website.
Certification Information
For details and a complete list of requirements and recommendations for
attainment, please reference the VMware Education Services – Certification
website.
Minimally Qualified Candidate
The Minimally Qualified Candidate has a working knowledge of the VMware
Workspace ONE platform. The MQC installs, configures, manages, maintains, and
performs basic troubleshooting of VMware Workspace ONE 20.x and related
solutions using publicly available documents. The MQC is knowledgeable of
software, infrastructure design, and implementation. The MQC is familiar with
standard operating systems across devices, productivity applications, and
technologies related to Workspace ONE configuration. The MQC has a minimum of 6
months of general IT experience and typically 6 months of VMware experience
installing and configuring the Workspace ONE platform. The MQC must have all the
knowledge contained in the VCP-Digital Workspace exam blueprint.
Exam Sections
VMware exam blueprint sections are now standardized to the seven sections
below, some of which may NOT be included in the final exam blueprint depending
on the exam objectives.
Section 1 – Architecture and Technologies
Section 2 – Products and Solutions
Section 3 – Planning and Designing
Section 4 – Installing, Configuring, and Setup
Section 5 – Performance-tuning, Optimization, and Upgrades
Section 6 – Troubleshooting and Repairing
Section 7 – Administrative and Operational Tasks
Section 1 - Architectures and Technologies
Objective 1.1 - Differentiate and illustrate the differences between
physical architecture and logical architecture
Objective 1.2 - Differentiate between cloud computing and on-prem EMM + Identity
Access Management solutions
Objective 1.3 - Differentiate among OEM Providers
Objective 1.4 - Describe disaster recovery and high availability
Objective 1.5 - Describe and define Identity and Access Management Concepts
Objective 1.6 -Differentiate between traditional management and modern
management (Windows 10)
Objective 1.7 - Explain authentication methods (2 factor authentication,
Kerberos, Identity Bridging, SAML, SAML Transformation, Mobile SSO, etc.)
Section 2 - Products and Solutions
Objective 2.1 - Identify UEM + IDM components and sub-components (Enterprise
System Connector, Secure Email Gateway, ENS, etc.)
Objective 2.2 - Differentiate and match use case with VMware products based on
best practices
Objective 2.3 - Identify and describe VMware Disaster Recovery, HA, Scalability
(UEM, IDM, Enterprise System Connector, Secure Email Gateway, etc.)
Objective 2.4 - Explain Workspace ONE intelligence, AirWatch SDK
Section 3 - Planning and Designing - There are no testable objectives for this
section.
Section 4 - Installing, Configuring, and Setup
Objective 4.1 - Identify infrastructure requirements (minimums, maximums,
and recommended sizing requirements, OS version support, database versions,
email infrastructure, directory services, etc.)
Objective 4.2 - Install and configure UEM components (ESC, ACC, IDM-C, UAG, SEG)
Objective 4.3 - Configure Edge Services (Tunnel and Content Gateway)
Objective 4.4 - Preliminary configuration of UEM environment
Objective 4.5 - Install and configure IDM components (native connectors,
configure directories and IDPs)
Objective 4.6 - Configure Directory Services (users and groups)
Objective 4.7 - Configure APIs
Objective 4.8 - Configure Certificate Authority Integration
Objective 4.9 - Configure Mobile Email Management (PowerShell integration, SEG,
G-Suite, Office 365, Microsoft Exchange)
Section 5 - Performance-tuning, Optimization, Upgrades - There are no
testable objectives for this section.
Section 6 - Troubleshooting and Repairing
Objective 6.1 - Match logs to use cases
Objective 6.2 - Detect networking configuration issues (DNS, NTP, etc.)
Objective 6.3 - Identify Endpoint enrollment and management issues
(connectivity)
Objective 6.4 - Identify End-user App Authentication issues
Objective 6.5 - Identify console administration issues
Section 7 - Administrative and Operational Tasks
Objective 7.1 - Configure and manage device profiles for mobile and desktop
endpoint OS (iOS, Android, Windows 10)
Objective 7.2 - Configure and manage certificate authority and certificate
templates
Objective 7.3 - Manage Assignment Groups and Organization Groups
Objective 7.4 - Add and Manage Users and Admin groups (Basic, Directory)
Objective 7.5 - Add, assign, and manage applications
Objective 7.6 - Add, assign, and manage content
Objective 7.7 - Configure and manage email policies
Objective 7.8 - Configure and manage compliance policies for mobile and desktop
endpoints
Objective 7.9 - Perform device management on device endpoints
Objective 7.10 - Add and Manage SaaS, Web Applications on VMware IDM
Objective 7.11 - Create reporting (UEM reporting, IDM reporting, Workspace ONE
Intelligence)
Objective 7.12 - Manage user and Admin access on vIDM Console
Objective 7.13 - Add and manage conditional access, access policy in vIDM
Objective 7.14 - Manage authentication methods in vIDM (built-in IDP)
Objective 7.15 - Configure privacy and security controls
Objective 7.16 - Create automation (Workspace ONE Intelligence)
Objective 7.17 - Create reports and dashboards using Workspace ONE Intelligence
QUESTION 1
Which two authentication methods are available in the Workspace ONE UEM console?
(Choose two.)
A. SAML
B. Azure AD
C. CAPTCHAs
D. OAUTH
E. Certificate Based Authentication
Correct Answer: DE
QUESTION 2
Which Workspace ONE UEM feature can assist in sending event log information
to a Security Information and Event Management (SIEM) tool?
A. Relay Server Integration
B. Syslog Integration
C. File Storage Integration
D. Certificate Authority Integration
Correct Answer: B
QUESTION 3
An administrator wants to use VMware Unified Access Gateway (UAG) appliance
to enable devices to connect
to internal resources without needing the Workspace ONE UEM SDK.
Which method can the administrator use to deploy the UAG appliance?
A. Manual install to a Linux Server
B. PowerShell install to a Windows Server
C. Manual install to a Windows Server
D. PowerShell install to vSphere
Correct Answer: D
QUESTION 4
An organization has purchased a SaaS Workspace ONE solution and wants to
implement these:
integration with back-end resources like Active Directory from Microsoft to sync
users and groups Kerberos authentication
integration with Virtual Desktops and Applications from services (Horizon 7,
Horizon Cloud, or Citrix)
third party integration with RSA SecureID, RADIUS for authentication
Which Workspace ONE component is required?
A. VMware AirWatch Cloud Connector
B. VMware Workspace ONE Assist
C. VMware Workspace Unified Access Gateway
D. VMware Workspace ONE Access Connector
Correct Answer: D
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